Meg & Tilly
We met Alexa during a puppy training class that she was running with our dog Tilly. We loved her approach during puppy school to get us set up right, and we wanted to continue working with her for general dog manners, lead training, enrichment etc. As Tilly got older, it became clear she was carrying trauma from her puppyhood. She was a rescue dog and we didn't have much of a history so we didn't have too much to go off. By the age of 1, Tilly was a very anxious, reactive girl who didn't trust new people easily. Alexa helped us with gentle training and enrichment ideas to help settle her anxiety and desensitise her to some things that frightened her (like the vacuum cleaner). Alexa's work was incredible to help us better understand our dog, and how to challenge her safely without overwhelming her. It also helped us to better align our expectations of Tilly so we could work together towards common and realistic goals. Alexa was so friendly and non judgemental, very responsive and super creative when it came to some tougher challenges. She truly cares about animal well being and her holistic approach is really effective. Today, Tilly is still a nervous girl, but we have a wonderful life together which includes playing with other dogs at the park and off-lead walks in the bush. Thank you so much Alexa!
Jake & Co
I cannot recommend Alexa and Riverness Animal Consulting enough! As someone who works with animals both at home and in a professional setting, I've encountered a variety of behavioral challenges, but Alexa helped me address them in a way that truly worked. From the very first consultation, it was clear that she is highly qualified and knowledgeable. She took the time to listen to my concerns and gave me practical advice that was not only effective for my own pets but also applicable to the animals I care for at work.
What I loved most about working with Alexa was how simple and accessible the whole process was. Booking an appointment was incredibly easy, and I appreciated the in-depth questionnaire that helped her get to the root of the issues right away. The online sessions were convenient, and I could easily access everything I needed.
She explained complex concepts in such a clear and understandable way, making it easy for me to put the advice into practice. She was always patient, friendly, and non-judgmental, which made the whole experience feel comfortable and stress-free.
Whether you're dealing with problem behaviors at home or at work, Alexa and Riverness Animal Consulting provide fantastic support and guidance. I’m so grateful for their expertise and I’ve seen a real improvement in my animals’ behavior!
Brendan & Hamish
Alexa was very friendly and passionate about helping me train Hamish. She really understood his behaviours and the reasoning behind why he was acting the way he was. She helped break down the steps to get him on the right path into easily identifiable actions. Hamish is now much better behaved and I feel more confident taking him out and about. I cannot recommend Alexa enough if you need help with any kind of animal.
Miho & Comet
When I was worried about my cat, Comet's overgrooming and going to the vet is the most stressful thing for Comet, so I got advice from Alexa and a solution for what to do.
She has a lot of knowledge about animals and is very kind. She gave me ideas that I don't think of and she explains things clearly and carefully, even for me, whose second language is English, so it's very easy to talk to her. Highly recommend seeing Alexa if you need help with your pet.
Emily & Bruce
Alexa is fantastic, really easy to work with, understanding and non-judgemental. We have an extremely reactive and fear-aggressive Pomeranian who can’t be touched by anyone other than ourselves, making any sort of outing/walk stressful and vet visits a total nightmare. Alexa was able to help us better understand what was causing our dog’s behaviour, and guide us on how to best support him and give him the tools to manage in stressful situations. After working with Alexa we’re now able to take our dog on relaxed walks, help him calmly greet and play with other suitable dogs, and have even successfully taken him for his vaccinations without him reacting and getting aggressive – something we never thought would be possible! We now have the tools to continue working with him to desensitise him to his triggers in a safe and happy way. Would highly recommend Alexa for anyone who needs help with their pet.
Mike & Rosie
When I first booked with Alexa I was quite nervous as I haven't used a pet consultant before and only ever spoke to my friends and Vet. However, after speaking with Alexa I was blown away by the breadth and depth of her knowledge and experiences and how quickly she was able to identify the issues I was having with my dog and the causes. I received guidance and advice I could immediately put into practice and I'm looking forward to our next session!
Fiona & Ella
Alexa has been fantastic in helping with my rescue Kelpie Ella. She had no obedience training, quite bad fear of other dogs and new places, in addition to allergies. Alexa helped me with all of Ella’s needs including changing her diet, getting her acclimated to new environments, training her through basic obedience to trick training and her recall is amazing. Before Alexa I was stressed a lot when trying to take her out but now we love going for walks, Ella has never been healthier and I cannot thank Alexa enough!
